Warranty Promise
We are committed to providing high-quality products and friendly customer support. Our success is built on your complete satisfaction, and we strive to ensure every customer enjoys a reliable and worry-free experience.
Warranty Period
All products come with a full 12-month warranty. Registering your product on our website entitles you to an additional 6 months of warranty coverage free of charge (for a total of 18 months).
Warranties for replacement products follow the same warranty period as the original defective item, or 3 months from the date of replacement—whichever is longer. Warranty coverage becomes void once a product has been fully refunded.
Reminder: Please use the product according to the provided instructions.
Warranty Coverage
During the warranty period, if a defect in materials or workmanship is confirmed, we will, at our sole discretion, replace the product at no additional charge with the same or a comparable product.
Products or parts replaced under this warranty become our property and will not be returned.
If service is required after the warranty period has expired, all labor and parts costs will be the responsibility of the customer. Warranty coverage terminates if the product is sold or otherwise transferred to another party.
Not Covered under Warranty
Items that have exceeded the warranty period
Damage caused by misuse (including but not limited to: drops, extreme temperatures, water damage, improper operation)
Purchases made from unauthorized resellers
Unauthorized modifications to any part of the product
Products without valid proof of purchase
Lost or stolen products
Damage caused by natural events (such as lightning, tornadoes, or similar occurrences)
Free promotional products
Repairs performed by third parties
Non-quality-related issues reported after 30 days of purchase
Limitation of Liability
We are not liable for:
Loss of data resulting from the use of our products
The return of personal items mistakenly sent to us
Process
If you need to repair or return a product, please submit a warranty application through our website during the warranty period.
For purchases made through third-party retailers:
After-sales policies may vary depending on the retailer. Please contact the retailer directly for details regarding their warranty process.
Unauthorized resale of our products is strictly prohibited.