Which countries do you ship to?
We offer shipping to the United States, Canada, Japan, Australia, and most European countries, including the United Kingdom, France, Germany, Spain, and Italy.
How long does order processing and shipping take?
Orders placed before 10:00 AM (PST), excluding public holidays, are typically processed and shipped on the same day.
We prioritize shipment from overseas warehouses when inventory is available. If stock is limited, orders may be shipped from our Hong Kong warehouse.
Estimated delivery times will be displayed on the platform after checkout and are for reference only.
What payment methods do you accept?
We support multiple secure payment methods, including Visa, MasterCard, JCB, Discover, American Express, Apple Pay, Google Pay, and other regionally supported digital payment options. Installment payment options may also be available depending on your region.
Do your products come with a warranty?
All products come with a one-year warranty. Customers may apply for an extended warranty program for additional coverage.
Are your cameras waterproof and dustproof? Can they withstand rain or snow?
Most of our vehicle cameras feature IP69 or higher protection ratings.
An IP69 rating ensures the device is fully dust-tight and capable of withstanding heavy rain, snow, and brief water exposure. This level of protection ensures reliable performance under harsh weather conditions.
For users operating in extreme outdoor environments, we recommend choosing models with higher waterproof ratings for enhanced durability.
Does solar charging still work in autumn and winter?
Solar-powered devices can still charge on cloudy days or under low-light conditions, although charging efficiency may decrease when daylight hours are shorter.
To ensure stable performance, keep the solar panel clean and position it where it receives maximum sunlight. In areas with long winters or frequent night driving, we recommend charging via USB periodically to maintain battery levels.
Will the magnetic mount cause the camera to fall off?
No. The magnetic mount uses a high-strength automotive-grade magnet to securely hold the camera in place, even on uneven roads.
It is designed for both stability and convenience, allowing easy installation and removal when needed.
How is the image clarity at night or in low-light conditions?
Our reversing cameras are equipped with high-sensitivity sensors and infrared night vision technology. Even in complete darkness, they provide clear black-and-white images, ensuring safe reversing in low-light conditions.
Is installation complicated? Can I install it myself?
Installation is designed to be simple and user-friendly. Most products come with detailed instructions and necessary mounting accessories.
For users with basic DIY experience, installation can typically be completed within minutes without professional assistance.
If you prefer a more permanent wiring setup or require advanced configuration, professional installation is recommended.
Is the camera compatible with different vehicle types?
Yes. Our products are designed to be compatible with a wide range of vehicle types, including passenger cars, SUVs, pickup trucks, vans, RVs, and commercial vehicles.
Before purchasing, we recommend reviewing the product specifications or contacting customer support to confirm compatibility with your specific vehicle model.